Sonos is currently experiencing a significant disruption impacting its integration with Apple Music. Users have reported being unable to access their Apple Music library through the Sonos app, with many noting issues since Tuesday afternoon.

User Reports and Error Messages

Numerous Sonos users have taken to platforms such as Reddit to express their frustrations. Reports indicate that some users were mysteriously signed out of their Apple Music accounts and are facing difficulties signing back in. Others simply cannot access their content.

Official Response and Investigation

Sonos has acknowledged the issue on its system status page and confirmed that it is actively working alongside Apple to resolve the problem. However, no specific timeline has been provided for when the fix might be implemented.

Sonos and Apple Music Functionality

Typically, the integration between Sonos and Apple Music allows users to enjoy the full range of Apple Music’s features—from streaming the entire catalog to accessing personal playlists and favorites. This outage marks another challenge in a recent series of technical difficulties faced by Sonos.

Unclear Source of the Issue

While it's uncertain whether the root cause lies with Sonos or Apple Music, it is noteworthy that Apple Music appears to function normally outside of the Sonos environment, suggesting a localized issue with Sonos.

This recent disruption adds to a growing list of technical challenges the company faces, raising questions about the reliability of such integrations in the future.

For further details, this update was initially discussed on 9to5Mac.